October 31 - November 2, 2023

About

Frequently asked questions


Q. Where is ICAA 2023 held?
A. The ICAA Conference and Expo takes place October 31 – November 2, 2023, at the Anaheim Marriot in Anaheim, California.

Q. Why attend ICAA’s event?
A. You can connect, learn and recharge with almost 700+ individuals in the ICAA community through this annual learning experience and expo. This year’s educational program will help you plan, design, develop or evolve a culture that imagines and embraces new opportunities associated with living well, at any age.

Q. What is included in the ICAA Conference fee?
A. Your registration fee includes educational seminars, general sessions, handouts and entry to the Expo.

Q. Do I need to register for my session choices ahead of time?
A. No. You may attend any educational seminar or ICAA General Session without registering.

Q. How do I earn continuing education units for the sessions I attend?
A. You can earn credits by signing up for the CEU program. To cover costs, there is a USD$45 fee when you enroll by October 20, $55 on-site.

Q. What will I find at the ICAA Expo?
A. Discover new technologies, equipment and services to support multidimensional wellness from providers committed to meeting the industry’s needs. Exhibitors will demonstrate products, respond to questions and build relationships with attendees.

Q. How do I become an ICAA member?
A. You can become an ICAA member and save on your conference fee when you register. Fill out the optional membership section when you register online at www.icaa.cc/registration.php. Learn about member benefits at www.icaa.cc/membership.htm.

Q. We’re enrolling several people. How do we register?
A. . For a group discount, you must all register at the same time and make one payment for the total fees. Visit www.icaa.cc/conferenceandevents/rates.htm to complete one online application form per person, then pay by PayPal. Alternatively, download a registration form to copy and complete for each person. Then fax all forms together to 604-708-4464 and note payment by check or credit card. Or call us toll-free at 866-335-9777 to register by phone.

Q. Can I register now and pay later?
A. Yes. You can register online or by fax or phone, then call us later with your credit card information or mail a check. If payment does not arrive within 30 days, your registration will be cancelled. To pay by check after October 7, indicate this payment method on your registration form and then fax a copy of the check to 604-708-4464. Payment must be received before or at the event for your registration to remain valid.

Q. I don’t have a formal job title but the form states “required.” What should I do?
A. Please use a description of your job if you don’t have a formal title. For example, executive director, wellness director, personal trainer or administrator.

Q. When will ICAA confirm my registration?
A. You’ll receive email confirmation within one week of ICAA’s receipt of your registration. Please contact us if you do not hear anything within an appropriate period.

Q. Is there a dress code for the ICAA Conference and Expo 2023?
A. Dress is casual. We recommend you wear comfortable walking shoes and bring a sweater or jacket. Meeting rooms are air-conditioned and often chilly.

Q. Will healthy food options be available on-site?
A. The Anaheim Marriott offers many food choices. You may choose to bring healthy snacks with you or visit a local store to purchase items. Note: ICAA has no control over food options available on-site.

Other questions?
Please email info@icaa.cc or call 866-335-9777 for information.

 

 

"I love attending the ICAA Conference. It doesn’t matter if it’s virtual or in-person, you are going to get a spectacular selection of presenters that are top-notch."

Debby Langan, LBSW, CSA
Mercy Ridge Retirement Community