Frequently asked questions

Q. Where is ICAA 2024 held?
A. This year’s ICAA Conference and Expo takes place November 19-21 at the Raleigh Convention Center, Raleigh, North Carolina.

Q. Why attend ICAA’s event?
A. Connect, learn and recharge with 700+ individuals in the ICAA community through this learning experience and expo. Develop your team’s knowledge with the latest information, research and innovations to build your wellness culture.

Q. What is included in the ICAA Conference fee?
A. Your registration fee includes General Session sessions, educational seminars, handouts and entry to the Expo. Two meals (Lunch & Learn) are included.

Q. Do I need to register for my session choices ahead of time?
A. No. You may attend any educational seminar or General Session presentations without registering.

Q. How do I earn continuing education units for the sessions I attend?
A. You can earn credits by signing up for the CEU program. To cover costs, there is a USD$75 fee when you enroll by November 1, $100 on-site.

Q. What will I find at the ICAA Expo?
A. Discover new technologies, equipment and services to support multidimensional wellness from providers committed to meeting the industry’s needs. Exhibitors are there to demonstrate products, respond to questions and build relationships with you.

Q. How do I become an ICAA member?
A. You can join ICAA and save on your conference fee when you register. Fill out the optional membership section when you register online. Learn about member benefits.

Q. We’re enrolling several people. How do we register?
A. For a group discount, you must all register at the same time and make one payment for the total fees. Go to Registration to complete one online application form per person, then pay by PayPal. Alternatively, download a registration form to copy and complete for each person. Then fax all forms together to 604-708-4464 and note payment by check or credit card. Or, call toll-free 866-335-9777 to register by phone.

Q. Can I register now and pay later?
A. Yes. You can register online or by fax or phone, then call us later with your credit card information or mail a check. If payment does not arrive within 30 days, your registration will be cancelled. To pay by check after October 28, indicate this payment method on your registration form and fax a copy of the check to 604-708-4464. Payment must be received before or at the event for your registration to remain valid.

Q. I don’t have a formal job title but the form states “required.” What should I do?
A. Please use a description of your job if you don’t have a formal title. For example, executive director, wellness director, personal trainer or administrator.

Q. When will ICAA confirm my registration?
A. You’ll receive email confirmation within one week of ICAA’s receipt of your registration. Please contact us if you do not hear anything within an appropriate period.

Q. Is there a dress code for ICAA’s event?
A. Dress is casual. We recommend you wear comfortable walking shoes and bring a sweater or jacket. Meeting rooms are air-conditioned and often chilly.

Q. Will healthy food options be available on-site?
A. The Raleigh Marriott City Center and Raleigh Convention Center offer food choices, and there are more within walking distance. Two “Lunch & Learn” options are available to those registered. You may choose to bring healthy snacks or purchase items from a local store. Note: ICAA has no control over food options available on-site.

Other questions?
Please email info@icaa.cc or call 866-335-9777 for information.